What happened to Chai AI? What is known today

By Jerry Shlocks · Last reviewed

Did Chai AI shut down?

No, not according to anything on file. The records list Chai, made by Chai Research Corp., as an app on iOS and Android, free to install, with in-app purchases, and with current plan prices from its App Store listing. There is no recorded shutdown, sale or closure.

So if you are asking "what happened to Chai AI" because it seems different, the answer is probably a change you noticed rather than an ending.

Here is what the records hold about the app as it stands:

  • Platforms: iOS and Android, with no web version listed
  • Costs nothing to download, sells in-app purchases, and has no official free daily-message limit
  • Premium starting at $13.99 monthly, plus an Ultra tier you can buy by the week or the month
  • Content policy on file: soft
  • No voice calls and no group chat; images on paid plans

My take: most "what happened" searches come from a moment of friction. The messages ran out sooner than yesterday, the character forgot something, or the app would not open in a browser. Each of those has an explanation in the records, and I go through them below. None of them points to Chai disappearing.

They are the kind of friction that makes an app feel different overnight, even when nothing official has changed, and each one has a practical answer.

One mix-up is worth clearing up. Some people confuse Chai with Character AI, which is a different app entirely. If it's actually Character AI you're thinking of leaving, my guide on deleting your Character AI chats covers that route.

Right below, a table called The apps side by side lines Chai up against every other app here. It is a quick way to see where Chai stands on free plans and platforms, and whether another app covers what you feel Chai has lost.

App Free option Lowest monthly cost Allowed
Chai Yes $11.25 Unconfirmed
Candy AI Yes €3.99 Mature chat, paid plans
OurDream AI Yes $9.99 Mature chat permitted
Nomi AI Yes $8.33 Mature chat permitted
GirlfriendGPT Yes $12.00 Mature chat, paid plans
SpicyChat Yes $5.00 Mature chat permitted

Why did my free Chai messages run out sooner?

This is the change most people notice, and the records explain why it feels unpredictable. Chai has never published a set number of free messages per day. Secondary sources say the cap keeps moving instead of staying put. So a free allowance that lasted an evening one week can feel shorter the next, without anything official changing on paper.

What that means in practice:

  • There is no official number to plan around on the free tier
  • A limit that moves makes it hard to compare Chai with apps that publish one
  • Paid plans are where the unlimited messages are said to be, per secondary sources
  • Those paid feature lists are not official, so treat them with some caution

Here is what bothers me. A free tier with no published limit is hard to judge fairly. I do not mind a small allowance; I mind not knowing what it is. If you want a number you can count on, other apps on this page publish theirs.

Nomi AI, for one, states 50 messages a day on its free plan, which is far easier to plan an evening around.

What happened to Chai AI's memory?

The second common complaint is memory, and the notes on file are not kind. Other reviewers report Chai losing details it had already established after only three to five messages. A separate seven-day review on file describes the AI making up a beach trip that nobody had mentioned. A relayed user review says, simply, that its memory forgets a lot.

The records do not list a dedicated memory feature for Chai, so I cannot point you to a setting that fixes it. What I would do is keep scenes short and restate the key facts when you start a new one. A quick line such as who the character is and where you left off does a lot of work on an app with this kind of memory.

My view: if long, slowly building stories are what you want, this is the weakest part of Chai on the facts available. If you like quick, one-evening chats, it matters much less. For the full picture, from plans to images, my Chai review covers each part in detail.

Features by app

App NSFWNSFW permitted VoiceVoice chat ImagesImage creation MemoryRemembers past chats FreeFree plan
Chaistarts at $11.25/mo Mild only No Only on paid plans Has a free plan
Candy AIstarts at €3.99/mo Only on paid plans Yes Only on paid plans Yes Has a free plan
OurDream AIstarts at $9.99/mo Permitted Yes Only on paid plans Yes Has a free plan
  • Yes
  • Partial or costs extra
  • No
  • Facts verified

Why can't I use Chai AI in a browser?

Because the records do not list a web version. Chai's platforms on file are iOS and Android, and its plans are sold as App Store in-app purchases. If you remember using it on a computer, or you were hoping to, that is not something the records support.

I would not trust a site that offers "Chai online" without being clearly run by Chai Research Corp.

If you want Chai-style chat without a phone, here is how I would think about it:

  • Stay on your phone: Chai is built as a mobile app, and that is where it is supported
  • On Android, the records list Chai too, so switching phones does not rule it out
  • For a browser, pick an app whose records list web as a platform
  • Check the free plan of whichever app you choose before you add a card

On the third point, you have plenty of choice. OurDream AI, in the box below, lists web as its only platform. Candy AI and SpicyChat are web-only as well, and Nomi AI covers web, iOS and Android.

So if the lack of a browser version is what changed Chai for you, the fix is easy, and it does not have to cost anything to try.

I want to be fair to Chai here. A mobile-only app is not a broken app. Plenty of people chat only on their phones, and for them this is not a problem at all.

It becomes one only if you split your time between devices or prefer a bigger screen, or if your phone is shared and you would rather keep the app off it.

What I would avoid is paying for a Chai plan hoping a web version appears later. Nothing on file suggests one is coming, and the Ultra tier sold weekly is not cheap to keep running while you wait. If a browser matters to you today, my guide to apps like Chai AI compares options that already run on the web, with their free plans first.

My honest verdict on this part: the lack of a web version is a design choice, not a sign that something happened to the company.

OurDream AI quick facts

Starts at
$9.99/mo
Free version
Has a free plan
Adult content
Permitted
Available on
Browser
Review method
Used hands-on with the free plan,
Name on your bank statement
DREAM STUDIO LLC AL

What happened to Chai AI's prices?

Nothing on file shows a price change, but the plan lineup itself can catch you out. Chai's Premium Subscription costs $13.99 monthly, or $134.99 for a year, about $11.25 a month. Above that sits Ultra, at $29.99 a month or $19.99 a week. That weekly price is the one I would look at twice. Billed every week, it works out to $86.62 a month, almost three times the monthly Ultra price.

What each tier includes is less clear than I would like. The official listings give the prices, but the feature differences come from secondary sources, not from Chai. Those sources say Premium brings unlimited messages and no ads, and that Ultra adds a stronger model on top. I would treat that as a likely picture, not a promise, until Chai itself spells it out.

The refund side is thin too. The only refund wording on file is the standard Apple EULA clause: it promises your purchase price back if the licensed app doesn't meet its warranty. That is a general Apple clause, not a Chai refund policy. The records also hold no Chai cancel route.

Since the plans are App Store in-app purchases, your Apple ID subscription settings are the natural place to look.

Here is where I land. For anyone set on paying for Chai, the Premium annual plan at $134.99 is the best value on paper, as long as you'll really use it for twelve months. If you are not sure, the monthly Premium at $13.99 is the safer test.

I would skip Ultra weekly unless you need it for a single week and set yourself a reminder to cancel. A weekly charge is easy to forget and adds up fast.

And if the question behind "what happened" is really "why does this feel expensive now", compare it with the free plans elsewhere. Nomi AI publishes 50 messages a day for free, with no ads. SpicyChat's free plan lists unlimited text chat on its Default model, with ads.

For more money and billing answers like these, my help and how-to guides gather them in one place.

Chai Free to download, with in-app purchases · 4.5/10, starts at $11.25/mo Try Chai for free

Is Chai AI still worth using in 2026?

For some people, yes. On the records, Chai offers custom characters, image generation on paid plans and an API as a paid extra. The content policy on file for it is soft. What it does not offer is voice calls or group chat.

Other reviewers report that its images come out accurate for anime-style output specifically, which is a genuine plus if that is the look you like.

Here is who I think Chai still suits: someone who chats on a phone, enjoys short scenes, likes making characters, and does not mind a free allowance that moves around. Who should look elsewhere: anyone who wants long stories with good memory, voice calls, a browser version, or a clear free limit they can plan around.

That is not a harsh verdict. It is a narrow one. Chai has a shape, and the question is whether your habits fit it. If they do, nothing that happened to the app should put you off.

If they do not, you are not missing a hidden fix; the records simply do not list the features you need, and a different app will serve you better than waiting.

Why is so little about Chai confirmed?

Because the official information is thin, and saying so is better than filling the gaps myself. The records have App Store prices and platforms. They do not have an official free limit, a cancel route, a renewal note or an official feature list per plan.

Much of what is said about Chai online comes from secondary sources, and I label it that way.

My page on how I check the apps explains the rule behind this: facts come from official pages and published reviews, dated where possible, and anything else stays out. For an app like Chai, that makes a shorter, more cautious guide. I think that serves you better than a confident story about what happened that nobody can back up.

If Chai publishes a clear free limit or an official plan comparison, I would update this page with it. That is the single change that would make the app easiest to judge, and the one I would most like to see.

Did Chai AI change its content rules?

Not that the records show. Chai's content policy on file is soft, and there is no history of changes recorded, so I cannot tell you that anything was tightened or loosened. If a character seems to respond differently than before, that may come from the model or the character itself; the records do not say, and I will not guess.

What I can do is set Chai's level next to the other apps here. SpicyChat and OurDream AI list adult content as allowed. On Candy AI and GirlfriendGPT, it needs a paid plan. Nomi AI lists it as allowed too.

So if content level is the thing that changed for you, you have clear options with their policies written down. And if you are comparing with Character AI on this point, my piece on whether Character AI will allow NSFW covers what is known on that side.

My view: a soft policy suits people who want romantic chat that stays on the mild side. If that was always what you used Chai for, nothing here should change your mind. If you wanted more than that, the gap was always there; it just may have become more noticeable.

What would I do if Chai no longer suits you?

If a friend asked me, I would say: first, decide what actually bothers you: the free limit, the memory, the lack of a browser, or the price. Each points to a different fix, and switching apps is only one of them.

If it is the free limit, try an app that publishes one, such as Nomi AI with 50 messages a day. If it is memory, look for an app whose records list memory as a feature, and read the reviews before you pay. If it is the browser, pick a web app. If it is price, cancel Ultra weekly first; that one hurts the most.

Whatever you choose, cancel any Chai plan you stop using through your App Store subscriptions before it renews. Then start free somewhere new and give it a few evenings before you commit. That way, whatever happened to Chai for you, it does not keep costing you money.

Common questions

Did Chai AI shut down?

Nothing in the records suggests it. The records list Chai, made by Chai Research Corp., on iOS and Android, free to download with in-app purchases, with current App Store prices for its Premium and Ultra plans. If the app feels different, a shifting free limit or memory problems are more likely causes than a closure.

Why does Chai AI limit my free messages?

There is no official daily cap for free messages on Chai, and secondary sources say the number shifts around rather than holding steady. That is why the free allowance can feel different from one day to the next. Paid plans reportedly bring unlimited messages, though that detail comes from secondary sources rather than Chai.

Is there a Chai AI web version?

Not in the records. Chai's platforms on file are iOS and Android only. If you want to chat in a browser, apps such as OurDream AI, Candy AI and SpicyChat list web as their platform, and Nomi AI covers web, iOS and Android.

How much does Chai AI cost?

Premium is $13.99 a month or $134.99 a year. Ultra is $29.99 a month or $19.99 a week, which works out to $86.62 a month if you keep the weekly plan running. The feature differences between tiers come from secondary sources, not from Chai.

Why does Chai AI forget things?

Published reviews say Chai forgets established details within three to five messages, and one seven-day test found it invented a beach trip that never happened in the chat. No dedicated memory feature is listed in the records, so keep scenes short and restate the key facts when you start a new one.

Can I get a refund from Chai AI?

The only refund wording on file is the standard Apple EULA clause, which allows a refund when the app falls short of its warranty. No Chai-specific refund policy or cancel route is recorded. Since the plans are App Store in-app purchases, manage them through your Apple ID subscriptions.

By Jerry ShlocksAuthor and tester Last hands-on check Last reviewed How we review the apps

I am Jerry, a library technician from California and a long-time fan of AI girlfriend apps. I love girls, this site is LGBTQ+ friendly, and I write the guides I wanted when I started: what each app really gives you, what it costs and who it suits.

Covering AI companions since 2026