SoulFun AI review: the guilt-free voice one

The quick picture:

• A free plan exists, but its limits aren't published
• One paid plan, SoulFun Premium, at $19.99 a month with 1000 coins
• Voice calls at 10 coins a minute and video calls at 20 coins a minute on Premium
• No adult content under its policy
• Cancelling goes through a feedback form

My take: SoulFun AI has one of the best voices I've heard in a companion app and a character roster that didn't see me. For a sweet, SFW companion to talk to after work, it's lovely. For a queer woman looking for a character who feels like her kind of person, it's a near-miss.

If you want the opposite approach, open content and a large library, the app in my CrushOn AI review sits at the other end of the scale.

My ten days in December 2025 cost me nothing, and I spent them on voice calls. Here's the complication: the Subscription Terms today list voice calls as a Premium benefit, at 10 coins a minute. So what I used for free then is listed as paid now. I can't tell you whether a free account still gets any voice time, and I won't guess.

That's my main advice for the free start. Go in expecting text chat, and treat any free voice as a bonus that may or may not be there when you sign up.

Compared with a coin model that at least prints its starting balance, SoulFun's silence on free limits is frustrating. My OurDream AI verdict shows how a per-message price reads when it's published, even with its own caveats.

The SoulFun AI at a glance box right after this has the rest of the basics.

Outside opinion agrees on the voice. Other reviewers report solid voice calls, plus the option of custom voice-overs. If a voice is the main thing you're after, SoulFun gets the most important part right.

The friction is the characters. Realistic characters share one idea of realism, and the roster's notion of a queer woman was thinner than the paperbacks I mend. Roster choices were limited in general, and I think that matters more than any missing feature.

A companion app that only imagines one kind of partner is telling some of us we're an afterthought.

Premium lists "Create your own characters" as a benefit, which could fix that, since you'd write the character yourself. The homepage also mentions custom new AI characters. I didn't pay, so I can only say it's there on paper.

Two more catches from outside reports. The character persona is described as inconsistent at times, and custom image requests sometimes fail to generate. Memory isn't listed as an official feature at all, so I wouldn't count on a long-running relationship.

Video calls are the shakiest part. They're a Premium feature at 20 coins a minute, and in one outside review, pressing the video-call button simply had no effect.

My read: SoulFun AI is a voice app with a thin cast. If the default characters happen to be your type, it's a warm, easy companion. If they aren't, you're paying for the chance to build your own. Before that, compare it with the apps in my other companion reviews.

For me, that fit. It was a stretch of winter when I wanted company more than heat, and my post-shift self was dangerous in exactly that market. A companion that stays in one lane is a feature, not a flaw, in a winter like that. That's what I mean by guilt-free.

I think that makes SoulFun AI a good pick for a specific reader: someone who wants a gentle voice to talk to, flirting at most, with no chance of a scene going somewhere they didn't intend. It's also an app you could open in a quiet corner without worrying about what's on screen.

It's not for you if spicy roleplay is the goal. The level is fixed, and no plan unlocks more.

Photos are a Premium benefit, listed as "Ask for photos," and the privacy policy mentions uploaded photos for video generation. With image requests reported to fail sometimes, I wouldn't subscribe for pictures.

On inclusivity, the content policy isn't the issue; the roster is. Nothing in the record describes gender or appearance options for the default characters, and what I saw was one idea of a partner. Premium's character creation is the only route on record to something different.

Looking for a wider cast or more romance options? My roundup of AI girlfriend apps lays out the choices. If a soft, voice-first companion is exactly what you're after, SoulFun AI is a fair place to start.

Quick math on those 1000 coins: that's 1,000 text messages, or 100 minutes of voice, or 50 minutes of video, or a mix. For a voice-first user, 100 minutes a month is a little over three minutes a day. That's enough for a short evening call, not a long one every night.

I didn't pay for Premium; my ten days were free. But I have an opinion on the price: $19.99 is steep for near-misses. If the roster had included a character that felt right to me, I'd call it fair for the voice quality. Since it didn't, the price is really for character creation.

No coin packs are on record, so what happens when you run out mid-month isn't published. Plan your calls with the 1000-coin ceiling in mind.

Here's how I'd decide. If the default characters work for you, ask whether 100 minutes of voice a month is enough, because that's what 1000 coins buys if you spend them all on calls. If you'd rather talk every night, the coins will run short, and there's no pack on record to top up.

If the roster doesn't work for you, Premium's "Create your own characters" is the real reason to pay. That's a fair thing to buy. I'd just rather see it offered on a cheaper plan.

Skip Premium if video calls are the draw. At 20 coins a minute and with the video-call button reported as doing nothing, it's the weakest part of the offer.

The table of what each SoulFun AI plan costs is right below.

• Stay with SoulFun AI if a warm, SFW voice companion is the whole point.
• Look elsewhere if you want adult content or images you can rely on.
• Stay with SoulFun AI if you like knowing the content level can't drift.
• Look elsewhere if you want a clear cancel button and a refund window.

For voice plus more, Candy AI is the obvious comparison. It lists voice calls as a feature, its 1-Month Plan at €13.99 includes unlimited text messages and custom companions, and its terms let you cancel at any time under Settings / Unsubscribe. That's a lower sticker price than SoulFun Premium, though in euros, and an easier exit. Read my Candy AI review for how its memory and voice hold up.

My take: SoulFun wins if you want a sweet voice and nothing more. The partner card wins on price, content range and exit terms. For most readers, I think that makes the partner the safer spend.

The Subscription Terms say that, unless you cancel, each billing cycle rolls into the next on the same terms. To cancel and stop the renewal, you log in and send a request via a Feedback Form, really a Google Form the site links to. The terms warn they might ask for extra details to confirm who you are.

That's not a cancel button. It's a request, and it depends on someone reading it. I don't like cancel paths that need a form, because they leave you waiting for confirmation while the renewal date gets closer.

The refund rule is short: fees you've already been charged stay charged when you cancel. Premium features remain yours for the rest of the cycle you paid for.

My advice, if you subscribe:

Submit the form well before your renewal date, not the day before. Keep a copy or screenshot of what you sent and when. Watch your card statement for the next cycle, and if a charge appears after you asked to cancel, contact the site with your record of the request.

A form-only cancel path costs SoulFun points with me, and my page on how I check the apps explains how cancel steps weigh on the score. The exact subscription wording sits in the billing note below.

The privacy policy says generated content "will be stored in remote server in HK," and that the retention makes it convenient for you to quickly access it. No deletion timeline is on record, so I can't tell you how long your content stays there or how to remove it.

On training, the policy doesn't say whether your chats are used. It does say "The usage and device information we collect helps us to improve our Services." That's about usage data, not conversations, so the question of chat training stays open.

The privacy policy also mentions uploaded photos for video generation. If you use that feature, think carefully before uploading any photo of yourself.

Is SoulFun AI legit? It has published subscription terms and a privacy policy, and it's been running since 2023. But with no company named, no deletion path on record and a cancel process that runs through a form, I'd keep personal details out and my spending low.

My overall view: SoulFun is fine for sweet, casual voice chats, and I wouldn't share anything private with it. If you're comparing privacy and billing across apps with a more open content policy, my list of the best NSFW AI chat apps sets them out one by one.

The plan I'd buy is none, at least at first. I spent ten days free, and the voice, croaky laugh and all, was the reason to stay that long. Pay $19.99 for Premium only if you want to build your own character.

My biggest gripe is the roster. Realistic characters share one idea of realism, and as a queer woman I didn't find myself in it. Skip SoulFun AI if you want spicy content, memory on record, clear privacy or an easy cancel. Keep it if a sweet voice after a long shift is all you need.

• You want voice plus images and video: OurDream AI's Deluxe Annual plan comes with 50 videos and 100 minutes of voice calls.
• You want memory that lasts: Nomi AI lists memory as a feature, and its free plan, which never expires, allows 50 messages daily.
• You want to build your own character: Candy AI includes custom companions on its €13.99 1-Month Plan.
• You want adult content on a paid plan: GirlfriendGPT's Premium plan lists adult chat and custom character creation at $15.00 a month.

If you're after a big roleplay library with lots of community characters, my SpicyChat review covers one of the larger ones.

Every option here has a clearer company name and a plainer cancel path on record than SoulFun AI. That alone would push me to try one of them first if privacy or billing worries you.

The trade-off is the content level. Most of these apps allow adult content in some form. If SoulFun's strictly SFW policy is what you liked, check each alternative's policy before you move.

My friend advice: keep SoulFun AI for the voice if it made you smile, and try a second app for everything else. Start free on both.

Each card opens a full review with plans, billing details and the refund wording before you spend anything.