Can PolyBuzz see your chats? A plain reading of the policy
Can PolyBuzz see your chats?
My short answer: assume yes. The data PolyBuzz's privacy policy says it collects includes "input text", and what you type into a chat is input text. The company stores it at least long enough to run the service. What the policy does not spell out is who inside the company can open a conversation, or when.
So I'd treat your PolyBuzz chats as private from other people on the internet, but not from PolyBuzz itself.
Here is what the official privacy policy says, and what it leaves open:
- Input text is one of the data types PolyBuzz collects
- It says photos and precise geolocation are collected "to train our AI algorithm"
- It lets PolyBuzz pass data to outside partners that help deliver functionality, and it names "the Chat-GPT platform" as one of them
- It keeps personal information "for no longer than is necessary" for the stated purposes, with no fixed number of days
- It does not say whether staff read chats, or whether chat text itself trains the AI
The marketing tells a softer story. PolyBuzz's own tagline promises a chat service that is "Free, Private, and Unlimited", and the FAQ repeats that chat is private. I read "private" there as "nobody else in the app sees it", not as "the company never touches it". Those are different promises, and only the first one is on offer.
Some people worry about privacy because of what they write, not who reads it. For what it's worth, other reviewers describe PolyBuzz's content as staying suggestive rather than explicit, so it is not a place for anything past that level anyway. If you are comparing it with Character AI on content, my Character AI NSFW guide covers that side.
Just below, the table "The apps side by side" sets PolyBuzz against five other apps feature by feature, which helps if privacy is pushing you to look around.
| App | Free option | Lowest monthly cost | Allowed |
|---|---|---|---|
| PolyBuzz | Yes | $8.25 | Unconfirmed |
| Candy AI | Yes | €3.99 | Mature chat, paid plans |
| OurDream AI | Yes | $9.99 | Mature chat permitted |
| Nomi AI | Yes | $8.33 | Mature chat permitted |
| GirlfriendGPT | Yes | $12.00 | Mature chat, paid plans |
| SpicyChat | Yes | $5.00 | Mature chat permitted |
Can PolyBuzz staff see your chats?
Nothing on file answers that directly, and I won't guess a yes or no for you. The privacy policy explains what is collected and why, but not how access works inside the company. There is no line about staff reading conversations, no line ruling it out, and no description of review teams or access controls.
What I can do is reason from the facts that are there. PolyBuzz collects the text you send. It shares information with outside partners that help the service work, and it names the ChatGPT platform as one of them. So at minimum, your messages pass through PolyBuzz's systems and may pass through a partner's.
In my book, anything that passes through a company's systems is something that company can reach if it needs to.
Here is how I'd set your expectations, fact by fact:
- Collected: yes, what you type is listed as input text
- Shared: possibly, with third parties that help deliver functionality
- Read by a person: not stated either way
- Kept: for as long as the stated purposes need, with no set limit given
Does PolyBuzz use your chats to train its AI?
This one is officially unclear, and I think the unclear part matters. The policy says plainly that photos and precise geolocation are collected "to train our AI algorithm". It lists input text as collected data too. But no sentence ties chat messages themselves to training.
That leaves a gap in both directions: nothing confirms your chats train the model, and nothing promises they don't.
I would like a clear sentence here, the kind some companies publish with an opt-out attached. PolyBuzz's policy on file has neither. My advice is to act as though your words could be used, and write accordingly. It costs you nothing and protects you if the answer turns out to be yes.
Two practical takeaways. Don't upload real photos of yourself if training use bothers you, since photos are the one thing the policy names for training. And keep location sharing off where your phone lets you choose. My full PolyBuzz review goes through the rest of the app: plans, coins, voice and images.
Features by app
| App | NSFWNSFW permitted | VoiceVoice chat | ImagesImage creation | MemoryRemembers past chats | FreeFree plan |
|---|---|---|---|---|---|
| PolyBuzzstarts at $8.25/mo | Mild only | Only on paid plans | Yes | Has a free plan | |
| Candy AIstarts at €3.99/mo | Only on paid plans | Yes | Only on paid plans | Yes | Has a free plan |
| OurDream AIstarts at $9.99/mo | Permitted | Yes | Only on paid plans | Yes | Has a free plan |
- Yes
- Partial or costs extra
- No
- Facts verified
How does PolyBuzz's privacy compare with other companion apps?
I wish I could line up every app's training rules side by side, but the records on this page only carry PolyBuzz's privacy details in full. For the other apps in the feature table, their privacy policies are not in front of me here, and I won't fill that gap from memory. What I can compare is the other half of privacy that many people care about: what your bank statement says.
A discreet billing name is a real privacy question when someone else sees your statements. Here is what is on file:
- Candy AI bills as EverAI
- OurDream AI bills as DREAM STUDIO LLC AL
- Nomi AI bills as NOMI.AI
- GirlfriendGPT bills as NDAI.CC
- SpicyChat bills as NDAI.CHAT
The billing name PolyBuzz uses is not on file. What is known is that its legal documents name a Hong Kong company, Singularity Mutual Entertainment Culture Media Limited, while the Apple App Store lists the seller as CLOUD WHALE INTERACTIVE TECHNOLOGY LLC. Payment methods on file are card, Apple Pay and Google Pay.
If you pay through Apple or Google, the purchase goes through your store account, which some people find more comfortable.
For me, the most discreet names on that list are the ones that don't spell out the app, like EverAI or NDAI.CC. NOMI.AI is the most obvious. None of that says anything about how chats are handled, though, so treat billing names and chat privacy as two separate checks.
An app can have a perfectly discreet statement line and still keep everything you type, or the reverse. Neither one tells you about the other, which is why I look at both.
If you care about both, my approach would be to read each app's own privacy policy before paying, looking for three things: whether chats train the model, whether you can opt out, and how deletion works. It takes a little time, but I know of no fairer way to compare. My ranked list of apps like PolyBuzz is a good place to start that shortlist, since it sorts the options by what their official pages show.
The box below sums up OurDream AI, one of the apps whose billing name is on file.
OurDream AI quick facts
- Starts at
- $9.99/mo
- Free version
- Has a free plan
- Adult content
- Permitted
- Available on
- Browser
- Review method
- Used hands-on with the free plan,
- Name on your bank statement
DREAM STUDIO LLC AL
Can people see your chats on PolyBuzz?
From fellow users, no, as far as anything on file shows. Nothing in the records describes a feature that shows your conversations to other people, publishes them, or lets a character's creator read chats with that character. PolyBuzz's own wording, "private" chat, points the same way.
I'd still keep one caveat in mind: the absence of such a feature on file is not the same as a written promise.
The characters themselves are a different matter. PolyBuzz says it has over 20 million unique characters, and character creation is free, so the library is built largely from what users make. If you create a character, assume its name, picture and story may be seen by others.
Keep your real name, your town and anything personal out of a character you build, even if the chats with it stay private.
There is also the question of people around you. On a shared phone or computer, anyone who opens the app while you are logged in can scroll through your chat list. That is not a PolyBuzz issue, just a practical one. A screen lock, and logging out on shared devices, handles most of it.
On a family computer, I'd also avoid saving the password in the browser, since the next person to open the site would land straight in your chat list. Small habits like these protect you more than any policy wording.
One more angle I find useful. Ads on the free plan mean an ad network is part of your session, and other reviewers report plenty of pop-up ads on the free version. The records don't say what those ad partners receive, but if ads bother you on privacy grounds, the paid plans are ad-free from Premium upward.
If you want to cut the cost of going ad-free, my coupons hub shows the deals that are live right now, although it has no PolyBuzz code at the moment.
My overall view: from other users, your chats look private; from the company, assume they are not. That is roughly where most chat apps sit, and it is the right mental model to write with. The box below leads to PolyBuzz, if you decide the trade-off is fine for you.
How to see hidden chats on PolyBuzz
Here I have to be upfront: nothing on file describes a hide, archive or hidden-chats feature in PolyBuzz. I can't give you steps for a menu the records do not show. If a chat seems to have vanished, though, a few ordinary checks are worth trying before you assume it is gone.
First, check which account you are in. The terms mention using PolyBuzz either as a guest or as a registered user. If you chatted as a guest on one device and later signed in, or used a different login, your chat list may look different.
Nothing on file says whether guest chats move to a new account, so I wouldn't count on it.
Second, compare the web and the app. PolyBuzz is available on the web, iOS and Android. Log in to the same account somewhere else and look: that quickly tells you if the conversation is still there.
If it shows up on one and not the other, the chat still exists and the problem is only the display, which is far better news than a lost conversation.
Third, think about deletion. If an account was deleted under Settings > Delete Account, the chats went with it, and nothing on file describes a way back.
How do you delete your PolyBuzz chats and data?
The one deletion route on file is the whole account: Settings > Delete Account. The privacy policy also warns that backup copies can linger until those backups get their next refresh, so deletion is not instant everywhere. The records do not describe deleting a single chat, so I won't claim you can or can't.
My advice if you are leaving: cancel any subscription through the store first, then delete the account. Nothing on file says deleting stops a renewal, and a plan you can no longer see is hard to cancel. For step-by-step guides on deleting, cancelling and billing across the apps on file, my help pages for companion apps have them in one place.
If you are staying, the lighter option is to be selective about what you type from now on. You can't unsend what is already stored, but you can decide what goes in next.
Is PolyBuzz private enough for you?
It depends on what you share, and I mean that as a real answer, not a shrug. For light roleplay with made-up names and invented stories, I think PolyBuzz's policy is workable: the risk is small because the content says little about you. For anything personal, like real worries, real names or details that identify you, the unclear training language and the third-party sharing would make me hold back.
What would change my view is a clear, published statement: whether chat text trains the AI, and a way to opt out. Some apps publish exactly that. PolyBuzz's policy on file does not, and I'd weigh that before paying for Premium at $19.90 a month or Ultimate at $29.90 a month.
Paying more buys stronger memory models and no ads, not stronger privacy terms. The same policy covers free and paid users alike, as far as anything on file shows, so your plan choice and your privacy choice are really two separate decisions.
What should you never type into an AI chat?
This advice holds on PolyBuzz and every other app. Keep these out of your chats:
Your full real name together with where you live or work. Passwords, bank details or card numbers, even as a joke in a scene. Photos of yourself or other people you would not want stored. Private details about friends, family or partners who never agreed to be in your story.
None of that makes a chat less fun. Characters respond to feelings and situations, not to your postcode. A made-up name and a vague city work just as well, and they keep you safe if a policy ever changes or a system is ever breached.
If you are going through something hard and using a chat app to talk it through, that is understandable, but an app is not a substitute for people who know you. A friend, a doctor or a local support line can help in ways a chatbot can't.
Everything here comes from PolyBuzz's official privacy policy, terms and FAQ, with my opinion on top. It is a desk guide, not a hands-on audit. My page on how I check the apps explains how each app gets weighed. The FAQ below answers the shorter privacy questions.
Common questions
Does PolyBuzz read my messages?
The privacy policy lists input text, meaning what you type, among the data PolyBuzz collects. It does not say whether people at the company read chats, or under what conditions. My advice is to assume the company can access your messages and to keep real personal details out of them.
Are PolyBuzz chats private from other users?
Nothing on file describes a feature that shows your chats to other users or to a character's creator, and PolyBuzz markets its chat as private. Characters you create may be seen by others, though, so keep personal details out of any character you build.
Does PolyBuzz train its AI on my chats?
Officially unclear. The policy says photos and precise geolocation are collected to train its AI algorithm, and it lists input text as collected data, but no sentence ties chat text itself to training. Nothing on file mentions an opt-out, so write as if your words could be used.
Does PolyBuzz share my data with other companies?
The policy says information may be shared with third parties that help deliver functionality, and it names the ChatGPT platform as one of them. The records do not list what each partner receives, so assume your messages can pass through a partner's systems as well as PolyBuzz's.
How long does PolyBuzz keep my data?
The policy says personal information is kept for no longer than necessary for the stated purposes, unless the terms or the law require otherwise. No fixed number of days is given. After you delete your account under Settings > Delete Account, copies held in backups can stay around until the next backup refresh.
Can I delete a single chat on PolyBuzz?
The records do not describe deleting one chat, so I can't confirm the steps. The deletion route on file is the whole account, under Settings > Delete Account. If you have a paid plan, cancel it through the store first, because nothing on file says deleting the account stops a renewal.


